Lee “slimming down” computing systems

Lee University is really cutting back on its hardware usage. In fact, thin clients are becoming a significant part of the computing infrastructure at Lee University, with around 125 now located around campus.

A thin client is a physical user interface (monitor, keyboard and mouse) connected to a virtual computer located on a remote server. All of Lee’s thin clients access these virtual computers, which are hosted on servers in IT Operations’ data center, via the campus network.

After a student logs off, the virtual computer reboots and refreshes, wiping any changes made to the system. When the user logs on again, it is as if it were a new computer.

This virtual computing system allows one to connect to his/her computer without having to work with a physical desktop machine. Chris Golden, director of IT Operations for Lee University, said that fewer physical computers mean a better system all around.

“The goal is to decrease the cost of the actual computer, reduce the time of maintenance, be able to provide better software… quicker and more efficiently and also increase the life expectancy of [the] computer,” Golden said.

Thin clients are becoming a popular option in both educational and corporate environments, Golden said. “Bring your own device,” or BYOD, has become a popular phrase in organizational technology. Employees bring their own laptops or tablets to the office and connect to a virtual desktop using the organization’s network, thus eliminating the need for bulky desktop computers.

Golden said that the use of thin clients on campus should significantly reduce hardware replacements. Rather than replace machines every four years as Lee does now, he hopes to extend the life of hardware to seven or eight years.

There are thin clients all over campus. These are just a few located in a PCSU computer lab.

 

Workstation Replacement Program updates computers

IT Systems replaced computers for 40 departments around campus over the summer as a part of the Workstation Replacement Program (WRP) for 2012.

Morgan Adams, projects manager for IT Systems, said that IT updates the computers in order to maintain Lee’s technological relevancy and maintain cost effectiveness.

“We do that to keep computers up to date, keep software up to date; they’re easier to service if they’re all the same… [They’re] cheaper to keep in warranty” Adams said.

This summer is only the first phase of WRP 2012. This phase has 142 new computers coming in, eight of which are Apple products. Adams said that he expects at least one more phase in the process this year due to additional hired staff or faculty. Phase Two will be on a much smaller scale.

The process began in February with the IT Systems department requesting quotes from various leasing agencies. From there, IT Systems chose a provider, ordered the computers, and will have finished replacing machines across campus by the end of May.

Adams revealed that this year’s replacement is a small one; next year Lee will be replacing almost 350 different computers.

Lee leases the computers from an agency rather than buying them outright, and replaces them every four years. In addition to the replaced computers, departments are allowed to use budgets to purchase additional computers if they see a justified need.

Students and faculty receive Fiber and Copper certification

On a Friday and Saturday in February 2012, 20 Lee students, eight staff and two faculty members received their Fiber Optic and Copper Cabling certification at Lee’s Church Street Annex.  A certification that might normally cost around $250, they got for free.

Chris Golden, director of IT Operations, used his connection with Superior Associates, Inc. and sales associate Jeff Flint to set up the two-day event.

“[The IT Department and Superior Associates] did our students a big favor by hosting this event,” Bill Jaber, professor of computer information systems, said.

During the training sessions, participants learned everything about cables from how to terminate them to the safety procedures involved with maintaining them.

“The class was centered around the proper ways to install, terminate and maintain fiber optic cabling and copper cabling,” Golden said. “It covered everything from one end to the other end of cables.”

Not only can the students put the certification on their resumes, but the certification may also be put to practical use at the university. Golden and his IT Operations team were all certified, which could, theoretically, allow the Operations team and any students that were also cable certified to wire university buildings in house instead of hiring an outside company.

“I want to try to have this event yearly,” Golden said. “It’s my goal.”

Lee student Olumide Adedo attended the two-day event and received his certification. He said he was amazed to learn how revolutionary and efficient fiber optics technology is.

“I intend to keep the knowledge and learn more about the technology [beyond] just having the certification,” Adedo said. “I feel it benefits me in terms of the knowledge I have gained and the fact that it’s an attractive inclusion on a resume in the technology field.”

 

 

 

Humanities updates revamp visibility and function

Information Technology Operations is continually updating the technology in different areas of Lee’s campus. In the past months, the impact of IT Operations reached into the Humanities Center.

Professors in the Humanities Center complained that the overhead projectors did not produce enough light to display a power point or video during class, even when the lights were turned off.

In response, IT Operations replaced the failing machines with new ones that are twice as bright.

Chris Golden, director of IT Operations, also said that they are trying out a new wireless solution, called Brocade, in the building.

Wireless internet access in the Humanities Center used to get spotty inside the classrooms, but Golden said that he is pleased with the new wireless solution so far.

Stay tuned for more campus updates.

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